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Extended Warranty Registration

Thank you for purchasing a Radiodetection cable and pipe locator. Radiodetection is a world leader in the design and development of cable and pipe locators, used by utility companies, to help install, protect and maintain their infrastructure networks.

Customers can extend the standard 1 year warranty on their unit to 3 years by registering within 3 months of purchase. Registration is free and also entitles the user to free software updates through the Centros™ Manager software suite.

Product eligible for extended warranty are:

  • RD7000, RD7000+, RD8000 and RD5000 locator ranges
  • Tx-1, Tx-3, Tx-5 and Tx-10 ranges of transmitters

To view the terms and conditions of this Warranty please download the following document Radiodetection Warranty Statement.

Upon registration customers will receive confirmation of Extended Warranty by email. The email will include a Download key; this key is required when using Centros™ Manager, the program that is used to upgrade your unit with the latest software.

When a new version of Centros™ Manager is released, Extended Warranty registered users will receive a notification email that contains a link to the software download page on the Radiodetection website. All users need to upgrade to the latest version of Centros™ Manager before upgrading the software in their Receiver or Transmitter, and before using eCAL™.

To register for Extended Warranty please complete the following form:


Support Enquiries

For all support enquiries contact Radiodetection Support (rd_support@spx.com)

Having Trouble Finding Your Serial Number?

Locator Products - Serial Number Location

For locator products the serial number required for extended warranty is located under a barcode on the upper label above the model number and type.

The following picture shows a typical serial number.
RD8000_barcode

Please enter the entire number as printed.

Transmitter Products - Serial Number Location

For transmitter products the serial number required for extended warranty is located under a barcode inside the battery compartment.

The following picture shows a typical serial number.
Transmitter_Barcode_200by200

Please enter the entire number as printed.

Privacy Statement

The information provided by you will only be used for the purpose for which you have provided it. We will not use your details for any other purpose and will not disclose to any third parties without your consent.